Privacy Policy

1. Introduction

VIBGYOR ("we", "us", or "our") operates the website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, make a purchase, or interact with us.

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Information: Name, email address, phone number, shipping address, billing address, and payment information
• Usage Information: Pages visited, time spent on pages, links clicked, and searches performed
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: We use cookies and similar technologies to track your activity and preferences

3. How We Use Your Information

We use the information we collect for various purposes:

• Process and fulfill your orders
• Send transactional and promotional emails
• Improve our website and services
• Prevent fraudulent transactions
• Personalize your shopping experience
• Respond to your inquiries and support requests
• Conduct analytics and market research

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: With payment processors, shipping carriers, and email service providers
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our website. You can control cookie settings through your browser, though some features may not function properly if you disable cookies.

7. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: vibgyor.afb@gmail.com
• WhatsApp: +880 1339-906692
• Address: House 57/a, Road 9/a (west), Dhanmondi, Dhaka, Bangladesh